Cancelation Policy

We understand that plans can change. To ensure fairness to both clients and our coaching schedule, the following cancellation and rescheduling policy applies to all coaching sessions, consultations, advisory services, and mentorship appointments.

Coaching Sessions

Coaching sessions may be cancelled or rescheduled with at least 12 hours’ notice before the scheduled appointment. When sufficient notice is provided, you may request to reschedule your session for another available time, subject to availability.

Cancellations or rescheduling requests made less than 12 hours before the scheduled session, as well as missed appointments or no-shows, may be considered non-refundable and are not eligible for a credit, exchange, or rescheduling.

Please note that cancellations made less than 24 hours before a scheduled session are non-refundable, regardless of the reason for cancellation. We strongly recommend providing as much notice as possible if you are unable to attend.

Missed Appointments & No-Shows

If you do not attend your scheduled session without providing the required notice, the session will be considered completed and no refund, credit, or replacement session will be provided.

If you arrive late, the session may still end at the originally scheduled time, and the remaining session time may be shortened. In such circumstances, the full session fee remains payable.

Digital Products & Services

All digital products and services offered through this website are considered final sale. This includes, but is not limited to:

  • Downloadable guides, workbooks, and self-help materials

  • Digital files, resources, and educational materials

  • Phone or virtual consultations

  • Coaching sessions

  • Advisory and mentorship services

Because digital products may be accessed immediately and services require time to be reserved in advance, all purchases are final and non-refundable, except where otherwise required by applicable law.

Once a digital product has been purchased and access has been provided, no refunds, exchanges, or cancellations will be available. Similarly, once a coaching, consultation, advisory, or mentorship session has been booked, the applicable cancellation terms above will apply.

Customer Responsibility

Before purchasing a product or booking a service, customers are responsible for reviewing the available information and ensuring that the offering is appropriate for their needs. If you have questions about a product or service, please contact us before completing your purchase or booking your appointment.

By purchasing a digital product or booking a coaching, consultation, advisory, or mentorship service, you acknowledge that you have read, understood, and agreed to this Cancellation & Rescheduling Policy.

We reserve the right to make exceptions to this policy at our sole discretion in exceptional circumstances. Any approved exception does not create an obligation to provide the same exception in the future.